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SHIPPING POLICY

At CONERGIES (Zhejiang) New Material Technology Co., Ltd. ("CONERGIES", "we", "our", or "us"), we are committed to delivering our high-quality paint protection films to our authorized dealers efficiently and reliably. This Shipping Policy outlines the terms and conditions related to the shipment of our products.

1. Shipping Eligibility

We primarily ship our products to authorized dealers. If you are interested in becoming an authorized dealer, please contact us at info@conergies.com for more information.

2. Shipping Destinations

We offer shipping to the following regions:

  • North America: United States, Canada, Mexico

  • Europe: United Kingdom, Germany, France, Italy, Spain, Netherlands, and other EU countries

  • Asia: China, Japan, South Korea, Singapore, Malaysia, Thailand, and other selected countries

  • Oceania: Australia, New Zealand

If your location is not listed above, please contact us at info@conergies.com to inquire about shipping options.

3. Shipping Methods and Delivery Times

Shipping methods and delivery times vary depending on the destination and the size of the order.

  • International: Estimated delivery is between 3 to 8 business days, depending on the destination country.

4. Shipping Costs

Shipping costs are calculated based on the weight and dimensions of the order, as well as the destination. Shipping charges will be communicated to you during the order confirmation process.

5. Order Processing Time

Orders are typically processed within 2-3 business days after payment confirmation. Processing times may vary during peak periods or due to product availability.

6. Tracking Your Order

Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier's website.

7. Customs, Duties, and Taxes

For international shipments, customs duties and taxes may apply depending on your country’s regulations. These charges are typically the responsibility of the recipient and are not included in the product price or shipping fee.

For certain countries, we also offer DDP (Delivered Duty Paid) shipping. This means we handle all import duties and taxes upfront, so you don’t need to deal with customs fees upon delivery.

If you're interested in DDP shipping, please contact us at info@conergies.com to check if it's available for your country and to receive a quote.

8. Damaged or Lost Shipments

If your shipment arrives damaged or is lost in transit, please contact us immediately at info@conergies.com. We will work with the carrier to resolve the issue and ensure you receive your products.

9. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

10. Contact Information

For any questions or concerns regarding our Shipping Policy, please contact us at:

CONERGIES (Zhejiang) New Material Technology Co., Ltd.
Room 111, Building 1, No.505, 23rd Street, Baiyang Street,
Qiantang District, Hangzhou City, Zhejiang Province, China
Email: info@conergies.com

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