Warranty and Care – Conergies

E-Warranty

General Warranty Information

Warranty Zones by Country

General Warranty Information

All CONERGIES products are backed by a limited warranty against qualifying manufacturing defects, subject to proper installation, registration, use, and maintenance.

Warranty coverage varies by product category and, where applicable, by warranty zone. For selected products, the stated warranty period may vary depending on the zone in which the product is installed.

Warranty Period Table

Category	Series/Product	Warranty	Notes Reference
PPF	Crystallix Series	10 Years across all warranty zones	The applicable warranty period for Clear PPF and Matte Clear PPF depends on the product series and, where applicable, the climate and environmental conditions of the country in which the product is installed.
PPF	Carapax Series	10 Years across all warranty zones
ColorPPF	ColorPPF	Zone 1: 8 Years Zone 2: 10 Years	The applicable warranty period for ColorPPF is determined by the climate and environmental conditions of the country in which the product is installed.
Window Film	HALO™ Series	8 Years	The applicable warranty period for Window Film is determined by the product series installed.
Window Film	SOLIX™ Series	Lifetime Warranty
ClearGuard Windshield Protection Film	ClearGuard	1 Year	ClearGuard is a specialized exterior glass protection product. Surface wear, scratching, texture, waviness, and optical distortion may occur during normal use. Scratches and wear caused by windshield wipers, road debris, regular use, cleaning, or maintenance are not covered under warranty.
LUMEN Headlight Protection Film	LUMEN	7 Years	The applicable warranty period is determined by the specific product installed.

Warranty zones are based on regional climate and environmental exposure, including factors such as UV intensity and temperature. The warranty period shown for each product reflects the applicable coverage range based on these conditions.

Our warranty is intended to cover qualifying issues related to product material or manufacturing quality during the stated warranty period. Depending on the product category, this may include defects such as yellowing, cracking, bubbling, delamination, or other qualifying manufacturing defects.

To qualify for warranty coverage, the product must be genuine, used for its intended application, installed in accordance with official guidelines and accepted professional standards, and properly maintained after installation. Where required, warranty registration must also be completed, and valid proof of purchase and installation may be requested when submitting a claim.

This limited warranty does not cover issues resulting from improper storage, handling, installation, maintenance, misuse, abuse, accidents, road hazards, vandalism, unsuitable surfaces, normal wear, gradual aging, or environmental exposure. It also does not cover labor, removal, reinstallation, shipping, transportation, downtime, loss of use, or any incidental or consequential damages unless otherwise confirmed in writing.

All warranty claims are subject to review by CONERGIES. If a claim is approved, the remedy is limited to replacement product or another remedy specified under the relevant product warranty. Any replacement provided under warranty does not reset or extend the original warranty period.

Please refer to the individual product warranty sections below for product specific coverage periods, conditions, and limitations.

Warranty Zones by Country

For products with zone based warranty coverage, the applicable warranty period is determined by the country or region in which the product is installed.

Warranty zones are based on long term environmental exposure, including factors such as UV intensity, temperature, and overall climate conditions. Zone 1 applies to regions with generally milder or more moderate conditions. Zone 2 applies only to regions with more extreme and demanding weather conditions that may place greater long term stress on the product.

Zone 1

Regions with generally moderate, temperate, or less demanding climate conditions.

Europe

Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine

North America

Canada and the United States, except for the states listed in Zone 2

South America

Argentina, Chile, Paraguay, Uruguay

Africa

Lesotho, Morocco, South Africa, Tunisia

Asia

Bhutan, Japan, Mongolia, Nepal, Turkey, Uzbekistan

Zone 2

Regions with more extreme and demanding weather conditions, including very high UV exposure, prolonged heat, desert climate, or intense tropical conditions.

Europe

Cyprus, Malta

North America

Mexico and the following U.S. states: Arizona, Florida, Nevada, New Mexico, Texas

Central America and the Caribbean

Bahamas, Barbados, Belize, Costa Rica, Cuba, Dominican Republic, Guatemala, Haiti, Honduras, Jamaica, Nicaragua, Panama, Puerto Rico, Trinidad and Tobago

South America

Bolivia, Brazil, Colombia, Ecuador, Peru, Suriname, Venezuela

Africa

Algeria, Angola, Botswana, Burkina Faso, Cameroon, Congo, Djibouti, Egypt, Gabon, Ghana, Guinea, Ivory Coast, Kenya, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, Rwanda, Senegal, Sierra Leone, Somalia, Sudan, Eswatini, Tanzania, Togo, Uganda, Zambia, Zimbabwe

Middle East

Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, United Arab Emirates, Yemen

Asia and Oceania

Afghanistan, Australia, Bangladesh, Cambodia, China, Fiji, India, Indonesia, Laos, Malaysia, Maldives, Myanmar, Pakistan, Papua New Guinea, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Timor Leste, Vietnam

Other Regions

Greenland, Kazakhstan, Russia

Important Note

For applicable products, the warranty period shown reflects the coverage range based on the warranty zone in which the product is installed. If a country or region is not specifically listed above, CONERGIES reserves the right to determine the applicable warranty zone based on local climate and environmental conditions.